A request to cancel or change in order must be placed with an email to [email protected]. Please mention the reason for the cancellation and/or the amendment required in your order.
Orders cannot be cancelled or changed/amended once they have been dispatched.
All items and balloons are delivered packed and/or deflated. Items or balloons cannot be delivered assembled and/or inflated. DIY (Do It Yourself) items will require assembly at your end.
We take great care in protecting your private information. Any private information provided (Name, Phone Number, Address, Email Address etc.) are kept confidential and will only be shared with the courier service for the delivery of your order.